Privacy Policy

Richa Sirohi | Artist & Watercolour Educator

Website: www.richasirohi.com
Last Updated: 18 October 2026

1. Introduction

Welcome to Richa Sirohi's website.

We respect your privacy and are committed to handling your personal information responsibly, transparently and securely.

This Privacy Policy explains how Richa Sirohi and the associated art initiative UHAAPOH ("we", "us" or "our") collect, use, store, share and protect information when you visit our website, purchase artwork, register for a learning programme, subscribe to communications or interact with our services.

By using our website, you acknowledge this Privacy Policy. Where consent is required, we will request it separately and provide appropriate choices.

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal and Contact Information

Name
Email address
Phone or WhatsApp number
Shipping and billing address
Information provided through enquiries, forms or communications

Purchase and Booking Information

Artwork or products purchased
Workshop or programme registrations
Selected batches and session dates
Payment status and transaction references
Invoices, booking history and customer-support requests

Learning and Participation Information

Artwork, assignments and practice submissions you choose to share
Feedback, reflections and survey responses
Session attendance and programme completion records
Communications relating to workshops and mentoring
Photographs, video or audio of sessions where recording takes place and appropriate notice or consent has been provided

Technical Information

Our website and service providers may automatically process information such as IP address, browser type, device information, cookies, approximate location inferred from network information and website usage data.

We aim to collect only information reasonably necessary for the purposes described in this Policy.

3. How We Collect Information

We collect information when you:

Visit or browse our website.
Submit a contact form or enquiry.
Register for a workshop, masterclass or learning programme.
Purchase original artwork, prints or other products.
Subscribe to our newsletter or updates.
Join an official programme WhatsApp group.
Attend a Zoom session or submit artwork for feedback.
Complete an assessment, survey or feedback form.
Contact us through email, telephone, WhatsApp or other available channels.

Some technical information is collected automatically through the website platform, cookies and connected services.

4. How We Use Your Information

We may use your information to:

Process and fulfil artwork purchases and programme registrations.
Confirm bookings, receive payments and issue transaction-related communications.
Deliver workshops, educational resources and participant support.
Communicate session schedules, preparation instructions and programme changes.
Manage official WhatsApp learning communities and share Zoom joining details.
Respond to enquiries, complaints and support requests.
Review artwork submissions and provide agreed feedback.
Maintain appropriate financial, administrative and attendance records.
Improve our teaching, website, services and visitor experience.
Send newsletters, programme announcements or promotional communications where permitted or consented to.
Protect our website, prevent misuse and comply with applicable legal obligations.

We will not use your personal information for an unrelated purpose without an appropriate lawful basis or any consent required by law.

5. Payments and Transactions

Our website uses Wix and connected payment-service providers to facilitate purchases and workshop bookings.

Payment information is processed through the payment service selected during checkout. We do not ordinarily receive or store full payment-card numbers or CVV details.

We may retain transaction references, payment status, invoices and related records for order management, customer support, accounting and legal compliance.

Payment providers may process personal and financial information under their own privacy policies and applicable regulations.

6. Wix and Third-Party Services

Our website is hosted and operated using the Wix platform, including relevant services such as Wix Bookings, Wix Forms, Wix Stores and customer relationship management tools.

To operate our services, personal information may be processed by providers including:

Wix: website hosting, customer records, forms, bookings and store functionality.
Payment providers: payment authorisation, processing and transaction management.
Zoom: delivery of live online learning sessions.
WhatsApp/Meta: programme group communications and participant interactions.
Email and communication providers: booking confirmations, reminders and newsletters.
Shipping or delivery providers: fulfilment of physical artwork orders, where applicable.
Analytics or marketing providers: website measurement and advertising, if enabled.

We share information only as reasonably necessary for these purposes, in accordance with applicable law.

Some providers may process information outside India. Where applicable, we rely on appropriate contractual, technical or legal safeguards.

We encourage you to review the privacy practices of third-party services before using them.

7. WhatsApp Learning Communities

Certain programmes include access to an official WhatsApp group.

These communities support workshop updates, learning resources, artwork sharing, peer interaction and participant communication.

Please note:

Your phone number, profile name and certain profile information may be visible to other group members according to WhatsApp's settings.
Artwork, photographs, messages or other content posted in the group may be visible to participants.
Participants should respect the privacy of others and must not redistribute private group content without permission.
Zoom joining links and programme materials should not be shared outside the registered participant community.
You may leave the group using WhatsApp's available controls.

We may contact participants privately regarding their booking or participation. Where group membership is optional, we will provide an alternative means of receiving essential session information.

WhatsApp independently processes information under its own privacy terms.

8. Zoom Sessions, Recordings and Artwork

Some programmes may include live online sessions, recorded demonstrations, artwork reviews or participant discussions.

Where sessions are recorded, we will provide appropriate notice and obtain consent where required.

Depending on the format, recordings may capture a participant's name, voice, image, chat contributions or artwork.

Recordings and learning materials may be shared with registered participants as part of their programme entitlements.

We will not intentionally use identifiable participant photographs, video, testimonials or submitted artwork for public promotion without appropriate permission.

Participants may request that personal or identifiable content not be used in promotional materials.

9. Marketing and Communication Preferences

We may contact you by email, phone or WhatsApp about purchases, bookings, session changes, enquiries and the services you have requested.

Where permitted and with any required consent, we may also send information about upcoming workshops, new collections, artistic resources and learning opportunities.

You can unsubscribe from promotional emails using the available unsubscribe option or request to stop marketing communications by contacting us.

Opting out of marketing will not prevent essential messages relating to an active booking, purchase or service.

10. Cookies and Website Analytics

Our website uses cookies and similar technologies to support website functionality, security and user experience.

Depending on the site's configuration, these may include:

Essential cookies required for website operation and security.
Functional cookies supporting preferences or site features.
Analytics cookies helping us understand website performance.
Advertising or marketing cookies, where such tools are enabled.

You may manage cookies through your browser settings and through any cookie-preference controls made available on our website.

Where required by applicable law, we will request appropriate consent before using non-essential cookies.

Disabling some cookies may affect website functionality.

11. Children's Privacy

Our learning programmes may occasionally be offered to children or teenagers.

For participants under 18, registration should be completed or authorised by a parent or legal guardian.

We request that parents or guardians supervise children's participation in online learning communities and the sharing of personal information, photographs and artwork.

We will obtain verifiable parental or guardian consent where required by applicable law.

We do not knowingly use children's personal information for targeted advertising or behavioural tracking where prohibited by law.

If a parent or guardian has concerns about information relating to a child, they may contact us using the details below.

12. Data Security and Retention

We take reasonable technical, administrative and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

These include appropriate access controls and the security features made available by our service providers.

However, no internet-based system can guarantee absolute security.

We retain personal information only for as long as reasonably required to provide our services, maintain transaction and programme records, fulfil legal obligations, resolve disputes or address legitimate operational needs.

When information is no longer required, we will delete, anonymise or securely dispose of it as appropriate, subject to applicable retention requirements.

13. Your Privacy Rights

Subject to applicable law, you may contact us to:

Request information about how your personal data is processed.
Request access to personal information held about you.
Correct or update inaccurate information.
Request deletion of information no longer required.
Withdraw consent for processing based on your consent.
Unsubscribe from marketing communications.
Raise a complaint or privacy-related concern.

We will review and respond to requests in accordance with applicable legal requirements.

Certain information may need to be retained to satisfy accounting, legal, security or contractual obligations.

To exercise your rights, email us with the subject line Privacy Request.

14. External Websites and Links

Our website may contain links to external websites, social media platforms, payment services, art-supply retailers or other third-party resources.

We are not responsible for the privacy practices or content of websites that we do not operate.

We encourage visitors to review the privacy policies of external services before sharing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website functionality, technology or applicable law.

The latest version will be published on this page with an updated date.

Where a change materially affects how we process personal information, we will provide additional notice or request consent where required.

16. Contact Us

For questions, privacy requests or concerns regarding this Policy, please contact:

Richa Sirohi / UHAAPOH

Website: www.richasirohi.com
Email: contact@uhaapoh.com
Phone: +91 81037 78757

We are committed to responding to privacy-related enquiries respectfully and appropriately.